Privacy Policy
Under the HIPAA + state privacy laws and the US state privacy laws (CCPA, SHIELD Act and equivalents).
1. Who we are
This site is operated by Blackmont Holding LLC, trading as Blacklyne ("we", "us", "our"). Our U.S. office is located at 199 Water St, New York, NY 10038, United States.
For privacy enquiries: [email protected].
2. What we collect
We only collect personal information that is reasonably necessary for our business. This usually means:
- Contact details you give us (name, email, phone, business name) when you book a call, fill in a form, or email us.
- Conversation content when you speak with us, message us on WhatsApp, or use the booking calendar.
- Technical data when you visit the site: IP address, browser type, pages viewed, referring URL. Used for analytics and security only.
3. How we use it
We use personal information to:
- respond to enquiries and provide our services;
- send transactional messages (booking confirmations, invoices, system notices);
- improve the site and our products;
- meet legal obligations (tax records, dispute handling).
We do not sell personal information. We do not use it for unsolicited marketing.
4. Disclosure
We may disclose personal information to service providers that help us run the business, such as:
- cloud hosting (Cloudflare; data is processed via global edge network with EU and US locations);
- email delivery (transactional email providers);
- payment processing (Stripe, Inc.);
- calendar / scheduling tools (LeadConnector / GoHighLevel);
- analytics (privacy-respecting, aggregated only).
Each of these providers is bound by their own privacy commitments and processes information only as needed to perform their service.
5. International transfers
Because we are an international business with offices in Germany and the United States, personal information may be processed and stored outside the United States, in particular in the European Union. By using the site you consent to this transfer. We take reasonable steps to ensure recipients handle personal information in line with U.S. federal and state privacy laws, including the CCPA / CPRA where applicable.
6. Security
We protect personal information with technical and organisational measures appropriate to the risk: TLS 1.2+ encryption in transit, access controls, principle of least privilege, regular review of third parties.
7. Retention
We keep personal information only as long as needed for the purpose it was collected, plus any legally required retention period (typically up to 7 years for invoices and tax records under U.S. law).
8. Your rights under U.S. state privacy laws
Depending on your state of residence (e.g. California CCPA/CPRA, Virginia VCDPA, Colorado CPA), you can ask us at any time to:
- access the personal information we hold about you;
- correct it if it is wrong or out of date;
- delete it (where we are not legally required to keep it);
- opt out of any sale or sharing of your personal information (we do not sell or share);
- limit our use of sensitive personal information.
Write to [email protected]. We respond within 45 days as required by CCPA/CPRA.
9. Complaints
If you believe we have violated your privacy rights, write to us first at [email protected]. If you are not satisfied with our response, you can file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or your state Attorney General. California residents can also contact the California Privacy Protection Agency at cppa.ca.gov.
10. Cookies
We use only essential cookies to make the site work (e.g. preferences). We do not use cookies for advertising or third-party tracking. You can disable cookies in your browser at any time.
11. Changes to this policy
We may update this policy from time to time. The current version is always at this URL. Material changes will be highlighted in a banner on the site for at least 30 days.
Last updated: 2026-06-06.