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CASE STUDY Hair & Beauty Mayfair, London 2026

Premium Salon · London Mayfair

Established premium Mayfair salon with 6 stylists serving a high-end clientele. Books fuller than ever - but chair-time chaos and no-shows were the main pain.

Outcome

Utilisation +18% in Q1

Become a case yourself
The starting point

What wasn’t working.

  • Phone rang constantly during treatments
  • Regulars could not get through in the evening
  • No online booking - every booking meant a phone call
  • WhatsApp messages sat unanswered for hours
What we built

The build-out.

  1. 01 New site with online booking per stylist + service
  2. 02 AI search makes the shop visible 24/7 in ChatGPT and Google Maps
  3. 03 Regulars can book their stylist directly
  4. 04 WhatsApp auto-reply with one-tap booking slot
What changed

Chair full, phone quiet. Finally.

Premium Salon · London Mayfair · Mayfair, London
Outcome

Utilisation +18% in Q1

Next step

Next: review automation for Trustpilot and Google.

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The work first

We build first. Talk comes after.

You do not have to take our word for it - that is exactly why we build first. Give us your market, we build the version of your brand that becomes the obvious choice. Live in your browser, before money is ever discussed. Judge the work, not the promise.

Let's talk 4.8 on Trustpilot · 360+ businesses