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CASE STUDY Cleaning & Facility Care London 2026

Facility Cleaning · London

London facility cleaning firm with 24 staff. Strong recurring business (offices, practices), but the real growth was in builders cleans - and those inquiries were being lost over the weekend.

Outcome

+12 new builders clean jobs first month

The starting point

What wasn’t working.

  • Recurring contracts all booked by phone - heavy admin
  • End-of-tenancy + builders cleans came last-minute on weekends
  • Sqm and rooms had to be asked twice
  • Reviews did not come in despite good work
What we built

The build-out.

  1. 01 Recurring contracts configurable online (frequency, rooms, access)
  2. 02 Builders clean track with weekend escalation
  3. 03 Inquiry form with area, rooms, frequency, slot
  4. 04 Auto-review request 24h after the job via WhatsApp
What changed

We do not lose builders clean inquiries over the weekend any more.

Facility Cleaning · London · London
Outcome

+12 new builders clean jobs first month

Next step

Next: staff scheduler integration for recurring slots.

The work first

We build first. Talk comes after.

You do not have to take our word for it - that is exactly why we build first. Give us your market, we build the version of your brand that becomes the obvious choice. Live in your browser, before money is ever discussed. Judge the work, not the promise.

Let's talk 4.8 on Trustpilot · 360+ businesses