Full booking schedules for practice and aesthetics.
Patients and clients book themselves. No phone stress at reception. No lost appointment in the evening.
14 day trial · no contract
Practices, beauty studios and aesthetic clinics share one problem: inquiries come in whenever they want - usually evenings or weekends when reception is closed. If you don’t answer then, the patient goes to the next practice or the beauty studio next door.
We build for dentists, dermatologists, beauty studios, med-spas and alternative practitioners. We know the specific requirements: different appointment types (cleaning vs filler vs consult), insurance questions, prescription handling, data protection.
With Blacklyne you get a modern practice website, a phone and WhatsApp assistant that responds politely and competently, and online booking that writes directly to your calendar. Even at night. Even on Sundays.
One inquiry. Booked in seconds.
Phone call, WhatsApp or a message on Sunday night - your system answers instantly, asks the essentials and books. You only see the finished result.
Seconds, not hours.
While you work, the system takes over. Politely, in your tone, around the clock - always with the next open slot ready.
- Replies in under 60 seconds - nights and weekends included
- Asks the right things: what, when, how urgent
- Ms Sahin
Good evening, do you have an appointment next week for a dental cleaning?
- Blacklyne
Good evening! Next week Tuesday 09:00 and Thursday 14:00 are free. Are you NHS or private?
< 3 s - Ms Sahin
Private. Tuesday 09:00 works.
- Blacklyne
Booked. You'll get a reminder 24 hours before. See you Tuesday!
< 3 s
Every channel. One inbox.
Phone, WhatsApp, Instagram, email - all in one place. No paper chaos, no three phones, nothing slips through.
- One inbox instead of five apps
- Emergencies are detected and routed straight to you
What kills inquiries in your trade.
Industry-specific pain points from daily operations.
Reception overloaded, calls lost
Waiting room full, phone ringing. Nobody can pick up. Patient calls the next one.
After-hours bookings lost
Patient searches at night. Finds nobody reachable. Books with competitor.
No-shows eat margin
Slot booked, nobody arrives. Hour gone. Reminders missing or too late.
Beauty inquiries want photos, prices, times
20 min pre-clarification per inquiry. Before booking even happens.
Website looks unprofessional
Young patients decide in 5 seconds. Outdated site = no trust, no booking.
Data-protection worries with every message
Patients send symptoms via WhatsApp. Who may read that, where does it go? Uncertainty on every channel.
10 minutes late = half of them gone.
Local customers are impatient. If you don’t reply in seconds you lose them to the next business. Blacklyne replies in under 60 seconds - every day, including Sundays.
Blacklyne replies in under 60 seconds.
Here is what changes for you.
24/7 online booking
Patient picks appointment type and slot. System writes into practice calendar. Confirmation instant.
Appointment types cleanly separated
Cleaning vs consult vs emergency vs filler. Each with its own slot length and notes.
Reminders that work
24h and 2h before via SMS or WhatsApp. No-shows down 60% on record.
Pre-qualification for beauty
AI asks about goals, sends prices and photo examples. You only speak with ready-to-buy clients.
Premium website that builds trust
Clean design, team section, treatment gallery. Conversion clearly better than the old site.
GDPR-compliant from the start
EU servers, sensitive topics are never discussed publicly but routed cleanly to the practice.
4 steps.
Your system is live.
From day one it picks up the phone, replies on WhatsApp, and lands the morning summary on your screen.
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Inquiry comes in
Phone, WhatsApp, Instagram, Facebook, email. Any channel. Caught. Evenings. Weekends. Always.
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System responds
In your tone. Asks the right standard questions, gathers what you actually need, proposes a slot. No back-and-forth.
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Slot is booked
Customer picks a slot. Straight into your calendar. Reminders 24h and 2h before. No double-bookings.
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Morning briefing
Over coffee everything lands on your phone. What ran overnight. Who needs a quote. What slots are today. 60 seconds, done.
What businesses say.
Before, every call was a 15-min consultation. Now the AI asks everything and I only talk to clients ready to book. Saves me 2 hours a day.
Online booking massively relieved reception. Cleaning slots book themselves entirely. No-shows down, empty slots gone.
Common questions in your trade.
Q Is this GDPR-compliant for patient data?
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Is this GDPR-compliant for patient data?
Yes. EU servers, DPA with all sub-processors. No treatment details over public channels - system routes sensitive topics cleanly to your practice.
Q Can we represent different practitioners?
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Can we represent different practitioners?
Yes. Each practitioner with their own slots, specialties, optionally with photo and bio on the site.
Q Does it work with our practice software?
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Does it work with our practice software?
In most cases yes. We support the common systems or connect via iCal interface. Standalone also possible.
Q What if someone wants insurance treatment - is that different?
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What if someone wants insurance treatment - is that different?
Yes. System asks insurance type upfront. Insurance patients get matching slots, private payers get others. Cleanly separated.
Q Doesn’t an AI reply feel too impersonal for patients?
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Doesn’t an AI reply feel too impersonal for patients?
Patients mainly experience that someone is reachable evenings and weekends - politely and discreetly. Medical details are never discussed publicly; they’re routed cleanly to your practice. It doesn’t replace personal contact, it just relieves reception.
Q What does it cost - and is it worth it for a practice?
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What does it cost - and is it worth it for a practice?
Website from €69/month plus setup, Smart Reception by scope. Noticeably fewer no-shows and a relieved reception already cover it. 14-day trial, cancel anytime.
You only pay when
it brings you revenue.
14 days free. No upfront. No contract. If it doesn’t work - we’re done. If it does - we talk about the next step.
full features · no CC
only when it works
we build - you work
Or call us directly: +44 7868 279362