Full job book.
Less phone stress.
Inquiries arrive complete. Appointments arrange themselves. You’re on the job - the system answers.
14 day trial · no contract
Trades today don’t lack demand - they lack time for the demand. Every day people call, WhatsApp, email. You’re on a site, at the bench, with a client. Calls get lost.
The problem: whoever calls 3 times without reaching you, calls the next one. Doesn’t matter that you’re the better tradesman. Doesn’t matter your prices are fairer. Availability wins.
We build a solution for trades that handles inquiries while you earn money. Site that looks professional. AI that answers the phone. WhatsApp that replies itself. Appointments that land in your calendar by themselves.
One inquiry. Booked in seconds.
Phone call, WhatsApp or a message on Sunday night - your system answers instantly, asks the essentials and books. You only see the finished result.
Seconds, not hours.
While you work, the system takes over. Politely, in your tone, around the clock - always with the next open slot ready.
- Replies in under 60 seconds - nights and weekends included
- Asks the right things: what, when, how urgent
- Mr Krause
Morning, I need someone to reset two tiles in my bathroom. How soon can you do it?
- Blacklyne
Morning! So I can schedule it: how many tiles exactly, and is the material already there?
< 4 s - Mr Krause
Two of them, material's here. Address is 4 Lindenstraße.
- Blacklyne
Noted. Thursday 08:00 would work - shall I confirm? Everything else via WhatsApp.
< 3 s
Every channel. One inbox.
Phone, WhatsApp, Instagram, email - all in one place. No paper chaos, no three phones, nothing slips through.
- One inbox instead of five apps
- Emergencies are detected and routed straight to you
What kills inquiries in your trade.
Industry-specific pain points from daily operations.
Phone rings on the site
You’re 5m up. Phone rings in the pocket below. Call lost. Job gone.
Inquiries are incomplete
Customer writes "got a leak". You ask three times before you can start. Time wasted.
Appointments collide
You sort-of remember who’s coming when. Sometimes things clash. Sometimes you wait, sometimes the customer does.
Site hasn’t been touched since 2014
Old photos, old copy, old prices. Young customers think you don’t exist.
Reviews ignored
You do great work but nobody writes anything. Competitor has 200. You have 12.
Quotes drag, the customer jumps
By the time you get to calculate in the evening, days have passed. The faster business already has the job.
10 minutes late = half of them gone.
Local customers are impatient. If you don’t reply in seconds you lose them to the next business. Blacklyne replies in under 60 seconds - every day, including Sundays.
Blacklyne replies in under 60 seconds.
Here is what changes for you.
Complete inquiries in inbox
System asks: what, where, when, how urgent. You receive inquiries you can act on instantly.
Appointments self-schedule
Customer picks an open slot. Lands in your calendar. No more coordination.
Reviews come in automatically
After a job the system asks. WhatsApp, one tap, review submitted.
Visible for "tradesman in your city"
Google Maps, local search, directories. Whoever searches, finds you.
Only rings when it matters
System handles standard. You’re only escalated when someone really needs you.
Faster to the quote
The system collects measurements, photos and key facts upfront. You quote on complete info - no back-and-forth.
4 steps.
Your system is live.
From day one it picks up the phone, replies on WhatsApp, and lands the morning summary on your screen.
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Inquiry comes in
Phone, WhatsApp, Instagram, Facebook, email. Any channel. Caught. Evenings. Weekends. Always.
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System responds
In your tone. Asks the right standard questions, gathers what you actually need, proposes a slot. No back-and-forth.
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Slot is booked
Customer picks a slot. Straight into your calendar. Reminders 24h and 2h before. No double-bookings.
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Morning briefing
Over coffee everything lands on your phone. What ran overnight. Who needs a quote. What slots are today. 60 seconds, done.
What businesses say.
We’re outside all day. Since Blacklyne we don’t miss a thing.
After 2 weeks 6 more appointments per week. Didn’t see it coming.
Common questions in your trade.
Q Can we add trade-specific questions?
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Can we add trade-specific questions?
Yes. System learns your typical questions. Landscaping asks different things than joinery. We build it for you.
Q What about emergency inquiries?
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What about emergency inquiries?
Emergency routing. System detects urgent cases, escalates immediately. Standard runs async.
Q My employee already answers - do I need this?
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My employee already answers - do I need this?
If your employee would be more productive without 30 calls a day - yes. If they have nothing else - no.
Q What about existing customers?
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What about existing customers?
Stay yours. System manages them cleanly, can trigger automatic follow-up. They become more.
Q Do customers notice an AI is answering?
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Do customers notice an AI is answering?
They mostly notice someone responds instantly - even while you’re on a site. The answers are factual and friendly. When it gets concrete or urgent, you’re brought in directly.
Q What does it cost - and does it add up?
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What does it cost - and does it add up?
Website from €69/month plus a €499 setup, Smart Reception tailored to your business. One job you’d otherwise miss already covers it. 14-day trial, no risk.
You only pay when
it brings you revenue.
14 days free. No upfront. No contract. If it doesn’t work - we’re done. If it does - we talk about the next step.
full features · no CC
only when it works
we build - you work
Or call us directly: +44 7868 279362