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CASE STUDY · Plumbing · Heating · HVAC · Frankfurt · 2026

Plumbing Emergency Service · Frankfurt

24/7 emergency plumbing service. The promise was on the website, but the org did not back it up at night.

Outcome

Emergency conversion rate +52%

THE PROBLEM

What wasn’t working.

  • 24/7 emergency promise - no one answering at night
  • Maintenance and emergency on the same line
  • First inquiries missing device + symptom info
  • Online presence felt like 2014
WHAT WE BUILT

The build-out.

  • Smart Reception splits emergency (escalate now) from maintenance (book normally)
  • Emergency calls route to the on-call technician phone
  • Site form asks device type, year, symptom
  • First-aid tips online if travel time > 30 min
WHAT CHANGED

24/7 really runs round the clock now - without burning us out.

Plumbing Emergency Service · Frankfurt · Frankfurt
NEXT

What comes next.

Next: districted escalation routing across on-call rotations.

See the full path
FAIR DEAL

You only pay when
it brings you revenue.

14 days free. No upfront. No contract. If it doesn’t work - we’re done. If it does - we talk about the next step.

14 d. free

full features · no CC

A$0 upfront

only when it works

30 min setup

we build - you work

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